The systems behind a business that runs itself.
We implement Zoho and monday.com, connect them to the tools you already use, and add AI agents that take the repetitive work off your team. Enterprise-grade delivery from Sydney, sized for growing businesses.
Zia scores it 87/100QualifiedAI agent
Approval sent to managerWaitingPaul
JustCall → Zoho CRMDoneAI agent
Employment Hero → monday.comWorkingOps team
Zoho Books → Xero syncDoneAuto
monday.com digestAt riskAI agent
Trusted by leading Australian organisations
Two core practices. One AI layer across everything.
Most of our work is Zoho and monday.com. Around them we connect HR, telephony and service tools, then add AI agents that use the data from all of them.
Zoho One, CRM, Desk, Books & Creator
One suite for sales, service, finance and operations. We are a Zoho Authorized Partner with 100+ Zoho implementations, from single-app CRM builds to full Zoho One rollouts with Zia AI agents.
monday Work Management, CRM & Service
Visual work management your team actually adopts. As a monday.com Certified Partner we build boards, CRM pipelines, service desks, automations and monday AI agents that move work forward.
AI agents that work inside Zoho, monday.com, HubSpot and your phone system.
Lead scoring, call summaries, quote drafting, approval chasing and reporting, designed with guardrails and a human in the loop. Read how our AI Transformation programme works.
Certified Partner: CRM, Breeze AI and migrations.
Authorised Partner: HR and payroll, connected.
Certified Partner: cloud calling with AI summaries.
Partner: calling that logs itself to your CRM.
Partner: Jira and Confluence with Rovo AI.
Integrations, migrations and clean-ups.
A quick way to find your starting point.
Not sure? Our free consultation gives you a frank recommendation, even if it means keeping what you have.
Start with Zoho One
One login for CRM, help desk, invoicing, inventory and analytics, with Zia AI across all of it.
Zoho One →Start with monday.com
Visual boards, automations and dashboards teams adopt in days, plus monday CRM and service.
monday.com →Start with AI agents
Keep your stack and add agents that read, decide, draft and update records for you.
AI agents →AI that does the work, not just the talking.
We design AI agents around one rule: they act inside your real systems, with clear guardrails and a person approving anything that matters.
Fixed scope, clear phases, a working system at every step.
The same five-step method across Zoho, monday.com, HubSpot and every integration we build.
Discover
We map how work really moves today: every spreadsheet, inbox and hand-off.
Design
A written solution design and fixed price for each phase before any build starts.
Build
Configure, migrate your data and connect your tools, tested on your real scenarios.
Automate with AI
Add automations and AI agents with a person signing off anything important.
Train & optimise
Hands-on training, documentation and ongoing improvement after go-live.
Your tools, finally talking to each other.
We connect your CRM and work platform to accounting, HR, telephony, ecommerce and messaging, using native connectors where they exist and custom API builds where they don’t.
- ✓Two-way sync between CRM, accounting and payroll
- ✓Every call, SMS and email logged against the right record
- ✓AI agents that can read and write across all connected tools
Real projects, results in our clients’ own words.
100+ Zoho implementations and dozens of great reviews from monday.com clients.
Paul really hit the ground running.
Paul really hit the ground running as soon as we engaged him. We had a lot of quick wins.
The gold standard for monday.com implementation.
He took our business processes and workflows from chaos to a streamlined, professional powerhouse in record time.
Leads we would have missed.
Within weeks of going live, we’d already caught leads we would have previously missed and cut the time our team spent on admin significantly.
What used to take hours now happens automatically.
AI-driven workflows, automations and insightful dashboards have given us total visibility into performance.
Genuinely suited to our organisation.
A system that is practical, effective, and genuinely suited to our organisation.
Closing leads faster and saving hours.
A custom monday.com CRM that eliminated our manual chaos and automated our entire field workflow.
Work directly with Paul Bharti, Principal Consultant.
Paul founded Inayah after years delivering technology change for BT, Westpac, HSBC, McKinsey and PwC across banking, telecoms, retail and government. Today he leads every Zoho, monday.com and AI engagement personally, bringing enterprise rigour to growing businesses without the enterprise price tag.
Frequently asked questions
Which platforms does Inayah Consulting implement?
Our core practices are Zoho (we are a Zoho Authorized Partner) and monday.com (we are a monday.com Certified Partner). We are also a HubSpot Certified Partner, Employment Hero Authorised Partner, JustCall Certified Partner, Aircall Partner and Atlassian Partner, and consult on Salesforce integrations and migrations.
How do you decide between Zoho and monday.com?
We start with a process discovery session, then recommend the platform that fits how your business works and what you already pay for. Zoho suits businesses wanting one suite for CRM, finance, service and operations. monday.com suits teams wanting flexible, visual work management and CRM that people adopt quickly.
What does AI transformation mean for a small or mid-sized business?
In practice it means AI agents and automations working inside the systems you already use: qualifying leads, summarising calls, drafting quotes and replies, chasing approvals and producing reports, with a person approving anything important.
Do you work outside Australia?
Yes. We are based in Sydney and deliver remotely across Australia, New Zealand, the US, the UK, Europe and Canada, scheduling sessions to suit your time zone.
How are projects priced?
We scope first and quote a fixed price per phase, so you know the cost before work begins. Software licences are paid directly to the vendor.
Ready to stop doing it by hand?
Book a free 30-minute consultation. You’ll leave with a clear next step, whether or not you work with us.